June 27, 2018

Operations management in General Electric. Essay sample

 

To begin with, it is significant to emphasize the fact that the operations management team has been able to demonstrate great results in lots of areas. Thus, some important decisions were made which have helped to make the company even more successful on the market.

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For instance, the design of goods and services has greatly improved which has obviously had its positive impact on the way in which the customers view the company. In addition, the company has been able to demonstrate that they can manufacture products of very high quality and sell them at reasonable prices. Taking into account the fact that there are tons of competitors who come up with lots of different offers every day, it is a very hard thing to do. What is more, staying on top is never easy.

Quality management is another vital aspect to highlight regarding the issue in question. Obviously, the aim is to make sure that every customer is satisfied with the quality of products and services they get. What is more, the company also wants to make sure that the expectations of the customers are met. When a company wants to find out more about the things and services which their target audience expects from them, a market research is conducted. A set of guidelines is developed based on the results of that research.

Taking everything into consideration, General Electric takes lots of steps so that to make sure that their customers are satisfied with the quality of services they receive. Such efforts usually have a very positive impact on business.

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